Shipping Policy

At Timmy Toys, we want to make sure your little ones get their toys as quickly and safely as possible! Here’s everything you need to know about how we ship your goodies.

Shipping Within South Africa 🇿🇦

We charge a flat R108 courier fee for deliveries anywhere in South Africa. We use reliable courier partners to make sure your Timmy Toys arrive in perfect condition.

Order Processing: We do our best to ship orders the next business day.

Delivery Times:

Main Areas: 2–4 business days

Outlying Areas: Allow up to 4 business days

Shelving Units: If you’ve ordered shelves, please allow a 5-day lead time before we ship — we prepare these with extra care.

Busy Periods: During peak seasons, things might take a little longer. If your order is urgent, just contact us — we’ll do our best to help!

Weekend & Public Holidays: Couriers don’t deliver on weekends or public holidays.

International Shipping 

Yes, we ship Timmy Toys around the world! We use FedEx and UPS to get your order to you safely and quickly.

Shipping Costs: Calculated at checkout based on your location and order size.

Duties & Taxes: Good news! duties and fees are already included in your shipping price. This means no surprise costs when your order arrives.

U.S. Customers: All 30% U.S. tariffs are already included in your shipping cost, so there’s nothing extra to worry about.

A Few Extras

You’ll receive a tracking number as soon as your order has been shipped.

If there’s ever a delay, we’ll keep you updated.

Have questions or need help with a special request? Reach out to us anytime — we’re happy to assist!